In recent weeks, we’ve received plenty of product reviews and customer compliments for our team members but this is one of our favourites!
Grant T, a recent customer online, sent the following feedback to our Products & Online manager, Yasmin Grigaliunas:
“I found the Videopro website through Get Price and my experience from then on could only be described as
smooth. I needed a TV asap to take advantage of the World Cup in HD, I had decided on a Sony Bravia 32″.
Was it in stock? If so when could I expect to receive it? I’m in Melbourne and Videopro are in Brisbane…I jumped
on the Live Chat and was immediately connect to Amanda and she was able to answer my questions
Yes in stock and I’d have it by Tuesday, great! I ordered it that day and true to their word I had it on Tuesday.
Plus had an email from them with a link so I could track the parcel, then I received one from the courier as well.
Fantastic service and a great product!
Our Live Chat service is a feature we’re all proud of here at Videopro. We’re proud of our customer service and Live Chat is an important aspect of continuing that same service online. To hear users’ enthusiasm for this feature makes the service worthwhile and we hope you too can enjoy Live Chat if you haven’t already!