Well done to Leigh from the Videopro Fortitude Valley store who provided such amazing customer service to Damien that we received this glowing review of his services.
I was a customer in your Valley store last weekend and felt compelled to let you know how impressed I was with the service I received. Leigh Ryan was the sales assistant that served me and I have to say he went ‘above and beyond the proverbial call of duty’ with the level of service with which he provided me. Amongst other things, he somehow managed to persuade me to go from a PC to a Mac (when others have tried in vain over the years) and in the process got me to spend more money than I’d planned (but happily).
Having shopped around numerous other stores over the last couple of weeks, I would have to credit Mr Ryan as being the reason I came back to Videopro and ultimately purchased the MacBook Pro laptop (amongst other items) due to his enthusiasm, knowledge, friendly nature and overall exceptional service. And his follow-up service has been just as impressive. Thought as Store Manager you would like to know about this. I’ll definitely be back to make future purchases at your store based on this very positive experience. Thanks for your time.
Congratulations, Leigh. You have obviously made quite a first impression on this customer; great work!