Congratulations to Josh Wright of our VBC Product Sales team who received a great compliment last week…
I just want to thank you for the exceptional service you provided me late last week.
I was browsing on-line for a home theatre system. I compared many home theatre systems from numerous online stores. I found two systems I liked, including the Sony DVD Home Theatre System DAV-DZ610. Compared with most other online stores, your store had the lowest price available for both systems that I could find elsewhere.
I decided to phone the Videopro toll-free number to determine which of the two systems would be most suitable for me. I spoke with you and you gave me very sound, practical advice about both systems. I decided to purchase the Sony Home Theatre System following our discussion.
Not only was your advice helpful but you also gave me a better deal on the sale price than I expected.
So I thank you for your pleasant phone manner, outstanding product knowledge and professionalism! I will visit your site for additional purchases in future because of my positive experience last week.
Fantastic work, Josh! This is excellent feedback.